The press understands our unique marketing process and we are happy they are sharing CP with the world.

December 5, 2018

Denise DeSisto, VP of Marketing Automation and Product Innovation, participated in a webinar about using data for Proactive Customer Service.

October 30, 2018

Technology has created a demand for a seamless, omnichannel customer experience, but we’ve noticed the experience isn’t becoming more seamless and personalized, it’s more disparate and broken. The way technology is created has caused these problems, and to connect the dots now, we’re up against organizational resistance.

October 12, 2018

Luxury brands would do well to cultivate their most loyal customers as new research shows the top 20 percent of luxury consumers can account for up to 50 percent of total brand revenue.