Creating the Algorithm for Success
By Augie MacCurrach | March 6, 2019
insights. vision. productivity. knowledge. fun.
Fixing the Broken Customer Experience: Convincing the CEO
By Augie MacCurrach | February 13, 2019
Increase the future value of every customer — in 2019 and beyond
By Alexa Marsh | February 6, 2019
5 Retail Marketing Myths to Dispel In 2019
By Alexa Marsh | January 29, 2019
Fixing the Broken Customer Experience: Measuring Your Business in The Age of The Customer
By Augie MacCurrach | January 23, 2019
Brick-and-Mortar: The New (and Original) Frontier, Part 2
By Alexa Marsh | January 15, 2019
Fixing the Broken Customer Experience: The Power of Lifecycle Marketing
By Augie MacCurrach | January 2, 2019
Brick-and-Mortar: The New (and Original) Frontier, Part 1
By Alexa Marsh | January 2, 2019
4 Reasons to Go Digital
By Augie MacCurrach | December 20, 2018
As corporate holiday parties take focus off booze, these local venues are filling in
By Alexa Marsh | December 18, 2018
Fixing the Broken Customer Experience: The Customer Identity System
By Augie MacCurrach | December 12, 2018
Proactive Customer Service
By Alexa Marsh | December 5, 2018
