Marketing Analytics

Powered by the Customer Portfolios Marketing Platform, we harness all your marketing and customer data for analysis. Focusing on behavior and preferences, we perform customer and opportunity analysis at the initiation, and results analysis at the conclusion of the marketing program. Our closed-loop marketing allows for ongoing program enhancement and learning through analysis.

CP Marketing Analytics includes:

Customer Segmentation Analysis

We provide insight into customer behavior, value, lifecycle stage, demographics, psychographics, firmographics, and geographic locales. This insight allows detailed customer portfolios to be created along with their persona and defined micro-brand. Additionally, each portfolio's best customers can be identified.

Marketing Opportunity Analysis

This analysis is built around acquisition, growth, and retention. Leveraging the customer portfolio and best customer insight, we can define and develop numerous targeted marketing programs to specific customers with specific goals. These will provide measurable revenue, margin, and profit level results.

Program Performance Analysis

Our marketing campaigns are designed to be measurable; both explicitly through traditional program performance, and implicitly through the customer's actions and metrics. Both provide insight into a program’s impact on customer value. Such analysis can point out customers who respond to the certain program offers, as well as any customers influenced by the program to take positive action.

With the above analysis we are able to successfully build and execute our Lights-Out Marketing programs.

Customer Portfolios

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