About Us

An Entrepreneurial Company with a Mission

Customer Portfolios was founded in 2001 in Boston, MA by three founding partners from the CRM consulting space who had a very clear mission and vision: to help clients leverage their information assets to build profitable customer relationships. Today, Customer Portfolios is one of the fastest growing independent companies in the digital marketing space. We employ a staff of over 40 exceptional people and boast a rapidly growing client list that numbers in the dozens.

Our clientele includes companies and brands of all sizes with a wide range of marketing and engagement needs. Many are high-visibility global brands with whom we have developed close, long-standing relationships. Our clients value our versatility and results-driven approach, and we, in turn, benefit from their success and influence in the marketplace.

Our People

The Best and the Brightest

Our team includes some of the most talented database architects, analytics specialists, and customer-centric marketers in the industry. We like a good challenge, and we take pride in applying our talents to help execute targeted and measurable marketing tactics to positively move the needle on customer lifetime value. With Customer Portfolios, our expertise is yours.

Join our Team!


CP in the News

August 23, 2017, MediaPost: Parents Want Back-To-School Deals — Via Email, Study Shows
August 23, 2017, Total Retail: Last-Minute Tips to Capture Back-to-School Sales
July 17, 2017, Retail Customer Experience: Why you need to put yourself in your customers’ shoes…or pants…or jackets
June 6, 2017, Destination CRM: With Email Preference Centers, Be Careful What You Ask for
June 2, 2017, Total Retail: When AdTech Meets MarTech, Part 2
May 26, 2017, DMN: One on One: Beyond the Buzzwords with Augie MacCurrach
May 26, 2017, Total Retail: When AdTech Meets MarTech: Part 1
March 29, 2017, Crain’s: If I Knew Then: Augie MacCurrach
March 27, 2017, Target Marketing: 5-Step Workout to Build Email Marketing Muscle
January 18, 2017, TotalRetail: Retailers Take Over the Battle for TurboMan
January 4, 2017, Chain Store Age: Chief Marketing Officers: Four Steps to Succeed with Lifecycle Marketing in 2017
December 9, 2016, Internet Retailer: E-Retail Marketers: Learn From Your B2B Peers
September 26, 2016, DestinationCRM: Email Marketing: Getting From ‘I Think’ to ‘I Know’
September 16, 2016, VentureFizz: Customer Portfolios CEO on Marketing’s Evolution & Demystifying Data
August 24, 2016, BostInno: Office Envy: Inside Customer Portfolios’ Colorful & Playful Seaport HQ
March 23, 2016, Direct Marketing News: 3 Ways to Use Customer Lifetime Value to Optimize Marketing Spend
May 21, 2015, Direct Marketing News: How Johnston & Murphy is Using Data to Personalize the Online Shopping Experience
May 1, 2015, Direct Marketing News: The Segmentation Triple Threat
April 8, 2015, BusinessWire: Finalists Announced for 2015 MITX Awards
March 5, 2014, BizJournals.com: Former Rue La La CMO joins Customer Portfolios as CEO

CP Press Releases

August 22, 2017: Customer Portfolios Shares Back-to-School Consumer Survey
March 7, 2017: Customer Portfolios Introduces Transform 2017 for Marketers
January 31, 2017:
Customer Portfolios Introduces Lifecycle Revenue Calculator For Retail Marketers for 2017

October 3, 2016: Customer Portfolios Celebrates a Key Anniversary—Meet Boston’s 15-Year Old Startup
March 4, 2016: Customer Portfolios’ Portfolio Pathing™ Drives Customer Engagement and Increases Lifecycle Value for Global Retailers
May 20, 2015: Monetate & Customer Portfolios Further Innovate Personalization for Increased Customer Engagement & ROI for Major Retail Brands
April 27, 2015: Customer Portfolios, LLC named a 2015 Pacesetter by Boston Business Journal

88 Black Falcon Ave
Boston, MA 02210



Augie in_icon_55
Augie MacCurrach

nick in_icon_55
Nick Godfrey


Case Studies, White Papers, and More

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Johnston & Murphy: Customer Experience Redefined by Data

Investing in Customer Engagement
Investing in Customer Engagement to Drive Revenue

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